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Re: Attachments Assignment Block in Interaction Record

Put a brkpoint in the method IF_BSP_WD_TOOLBAR_CALLBACK~GET_BUTTONS of view controller of view GS_CM/DocList  and then go to another method FILL_BUTTONS and see what all values are setting in...

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Re: Unable to create new field using AET in IC

I do not think there will be any negative implications . It should work. ThanksKumar

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Re: How to replace standard view with Custom View in ICCMP_BP_DETAIL

Hi Abhishek , Try redefining the method LOAD_VIEW_4_VIEWAREA , of the viewset in which the detail view is assigned. /Hasan

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Re: How to replace standard view with Custom View in ICCMP_BP_DETAIL

Thanks very much Hasan... I will look into that. Just wanted to check if I can do the same via DO_REPLACE_INITIAL_VIEW method of the ICCMP_BP_DETAIL\BuPaDetail IMPL class? I just found this method but...

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Re: Fact gathering checkbox not available in CAD Group Attributes

Hi Shahrukh, You can achieve this by activating below mentioned business function in transaction SFW5, but note that these change might not revertible. CRM_IC_CEBP CRM_SHSVC Regards,Ravi.

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Re: How to replace standard view with Custom View in ICCMP_BP_DETAIL

Hi Abhishek, The first solution as you are doing , requires you to create a new view and write down all the code in it.  Yes you can use this method too , you just need to supply the name of the new...

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Trigerring Smartform on clicking the button

Hi, I have a requirement where a smart form containing account details needs to be displayed on clicking the button in Interaction Center.Can anyone please help .   RegardsV CH Bharadwaj

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Re: How to replace standard view with Custom View in ICCMP_BP_DETAIL

Hi Hasan, Thanks for the info... Yes I do indeed need to display the data only, there is no update/delete/change activity to be performed on the custom view, As the custom view will just read data from...

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Re: How to replace standard view with Custom View in ICCMP_BP_DETAIL

Hi Abhishek, In your scenario the context node enhancing method seems to be optimal. You should go ahead with that  /Hasan

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Re: Trigerring Smartform on clicking the button

Check the below link which might give you some pointer http://scn.sap.com/people/satishkumar.palyam2/blog/2011/07/07/adobe-forms-in-webui Rgds,Shobhit

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Re: END Button CRM IC Web Client

Check below SAP Note Note 1857953 - Interaction 'end' does not work Rgds,Shobhit

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Re: How to replace standard view with Custom View in ICCMP_BP_DETAIL

Thanks very much Hasan for suggestion & response.. I will go ahead try this option.Will reach out to you if in case there is any further issues..  /Abhishek....

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Re: END Button CRM IC Web Client

Thanks. But I need END without confirm an account. Regards,

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Re: Fact gathering checkbox not available in CAD Group Attributes

Thanks

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Re: END Button CRM IC Web Client

Hello, Check EH_ONCLOSEACTION in CRMCMP_IC_FRAME/HiddenView  Regards,Ashik

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Re: END Button CRM IC Web Client

It is working as you have mentioned and did not confirm an account, where you are having issue exactly ?

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Re: Email Inbox - SAP CRM Email Tranfer Folder in Outlook

Ok, so have you tried putting the new primary inbox name in the htm file in new bsp application ? is your issue resolved ?

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Re: END Button CRM IC Web Client

Hello, thanks for your reply, How I can activate or simulate this button?I need this button in the header as "END" button. Regards,

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Re: END Button CRM IC Web Client

Hi, Try to add button CANCEL to your toolbar profile in Interaction Center WebClient      Basic Functions           Communication Channels                     Define Toolbar Profiles Best Regards,Sigrid

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Re: Impact of Supressing Interaction Record Creation

Hi Raj, for follow-up transaction a new constant attribute  (SOURCE_FOLLOWUP, 'I') got introduced by SAP note 1566908 which can be used in the BADI to restrict supressing of IR creation in case of...

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