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Re: How To Stop Auto Save  while clicking End Transaction Button in Ic_agent...

Hi Hasan, Actually i created one enhancement set and assign that enhancement set to client. then enhancing  component crmcmp_ic_frame . 1. press that enhancement button it asked application name i gave...

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Re: How To Stop Auto Save  while clicking End Transaction Button in Ic_agent...

I am using CRM 7 ehp 2 , this error doesn't occur in CRM 7 . I guess this is something related to crm 6

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Re: How To Stop Auto Save  while clicking End Transaction Button in Ic_agent...

i am using crm 6.0 version. can u do one favour for me. plz check Implementation Class CL_CRM_IC_CONTEXTAREAVIEW_CTXT properties final is checked or not.. in 6.0 final is checked so we cant enhance .....

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Re: How To Stop Auto Save  while clicking End Transaction Button in Ic_agent...

Hi  No it's not a final class. Take a key and mark it as non-final .  /Hasan

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Re: How To Stop Auto Save  while clicking End Transaction Button in Ic_agent...

Hi, how they will give access boss, already using old version 6.0 ... any other solution u know.

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Re: How To Stop Auto Save while clicking End Transaction Button in Ic_agent...

Hello, Anbu. Let me jump into your discussion and suggest to look at the following point.The actual code which prevents in IC (at least in CRM 7.0 and subsequent) to leave mandatory fields of...

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Re: How To Stop Auto Save  while clicking End Transaction Button in Ic_agent...

This will mark it non final for you Note 1142110.  Also please don't forget to call the super class' event forwardcall in your redefinition code after your custom logic. Enjoy !!

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Agent Inbox Assigned To Search Criteria

Dear All, Can we add our own items under 'Assigned to " in IC INBOX ? in Standard we have 'me' and 'Mygroup' and both are dependent on Configuration wherein we can assign Partner function against...

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Re: Agent Inbox Assigned To Search Criteria

Hi Sweta,yes we can add we can our own items under "Assigned To" in IC InBox. For this we need to implement the CRM_IC_INBOX_BADI badi method MANIPULATE_RESP_DROPDOWN_LIST  for your new requirement....

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Re: Web UI status search : how to search by user status ?

Hi Eli, Once you have configured your complaint transaction type properly, you will be able to see the USER STATUSes in same dropdown. It is common field for both the status search. To check if you...

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Fuzzy Search BP in IC

Hi, I have a requirement to search a businesspartner with a single search field, using fuzzy search including the following name-fields:- prefix- last name- birth nameIt must be used in the IC...

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Re: Agent Inbox Assigned To Search Criteria

Perfect!! Thanks kiran for quick solution

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Service Request Number is not coming in auto acknowledgement mail

Hello Team ,  I have scenario ,where system create service request from the incoming email based on the content and immediately it has to send the auto acknowledgement mail with the service request...

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How to delete Drop down list box after made configuration settings in CRM...

Hi guys,   This is Naidu i'm new to CRM Technical please help me for the below query..After deleted Drop down list box in configuration  for Marital status  when i was testing my view again i was...

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How to upload a file in WEB UI without THTMLB tag "fileUpload"

Hello,i would like to upload a file in CRM WEB UI.I have predefined path to the file on the user PC.I would like user to be able to press just one button and the file to be uploaded. I need to skip the...

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Re: How to delete Drop down list box after made configuration settings in CRM...

Hi Niadu, You need to change Get_v and get_p methods of the field 'Merital Status' . Just go to the methods and comment out the code . After doing this you will not get the values in merital status...

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CRM CTI Button Enabling Process.

Dear Experts,      I am Working for CRM CTI and I have a requirement like all the CTI(Call Processing) Buttons should disable until accepting the customer call except Accept button, If any of you are...

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Re: How to delete Drop down list box after made configuration settings in CRM...

Hi, I think you have removed field from other configuration and not from that one which is called for your component.Check the config which is calling then try to replace from that config.If you are...

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Re: How to delete Drop down list box after made configuration settings in CRM...

Hello Appalanaidu ,                                    Do you mean that you have deleted the attribute corresponds to martial status from configuration but the field is still coming in the...

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Re: CRM CTI Button Enabling Process.

Hi, Go through below discussion. Its controlled by function profile ID  'WBAR' in your business role.It might be helpful.http://scn.sap.com/thread/1355930 ThanksKumar

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